
Case Reference: FT/EV/2025/0072
Environment
Decided without a hearing
Before
JUDGE ARMSTRONG-HOLMES
Between
MILSOM HOTELS LIMITED
Appellant
and
THE ENVIRONMENT AGENCY
Respondent
Decision: The appeal is dismissed and the Enforcement Notice is affirmed in its original terms.
REASONS
The Energy Savings Opportunity Scheme Regulations 2014 (“the Regulations”) came into force on 17th July 2014 and require all large undertakings to audit their energy use in four yearly cycles.
The Regulations place duties on responsible undertakings to carry out an ESOS assessment, which includes an energy audit (Regulation 20), and to notify the Environment Agency of their compliance in accordance with Regulation 29 no later than the compliance date. To do this, the undertaking concerned must submit a Notification of Compliance, and in this instance, the relevant compliance date was 5th June 2024. This was subsequently extended to 6th August 2024 by the Environment Agency and other regulators as a result of delays in introducing a new notification system.
The Appellant in these proceedings was identified by the Environment Agency as falling within the statutory criteria of a “relevant undertaking”. Regulation 15 defines a relevant undertaking as follows:
“15. –(1) Subject to regulation 16, an undertaking is a “relevant undertaking” in relation to a compliance period if, on the qualification date for that compliance period, it is –
(a) a large undertaking, or
…”
Schedule 1 of the Regulations defines a large undertaking as follows:
“Large undertakings, and small or medium undertakings
1. In these Regulations–
(a) A “large undertaking” means an undertaking which either–
(i) employs at least 250 persons, or
(ii) has an annual turnover in excess of £44 million and an annual balance sheet total in excess of £38 million, and
…”
It is not necessary to meet both criteria (i) and (ii), but based on the Appellant’s number of employees, the Environment Agency considered that it qualified as a large undertaking under Schedule 1, paragraph 1(a)(i) of the Regulations. The number of persons employed by an undertaking on the qualification date is the total number of persons employed by an undertaking in each of the months in the accounting period used to calculate the undertaking’s annual turnover and balance sheet, divided by the number of months in that period (Para. 10, Schedule 1). A person is deemed to be employed by an undertaking if they are an employee of the undertaking, an owner manager of the undertaking or a partner in the undertaking (Para.9, Schedule 1). Paragraph 11 of Schedule 1 of the Regulations sets out what is referred to as the ‘two-year rule’. This provides as follows:
“11. Where, in any accounting period, an undertaking is a large undertaking (or a small or medium undertaking, as the case may be), it retains that status until it falls within the definition of a small or medium undertaking (or a large undertaking, as the case may be) for two consecutive accounting periods.”
The Qualification Date for the third compliance period is 31st December 2022, and the relevant compliance period runs from 6th December 2019 to 5th December 2023. These dates are determined by Regulation 4.
The relevant accounts are those for the financial year ending on, or in the 12 months preceding, the qualification date (Paras. 5 and 6, Schedule 1), and where numbers of employees fluctuate, it is determined by the ‘two-year rule’ which requires two consecutive accounting periods for any status change of the undertaking (i.e. from large undertaking to small/medium, or vice versa). This process is explained in at section 1.6 of the Environment Agency’s Guidance ‘Comply with the Energy Savings Opportunity Scheme (ESOS): phase 3’, which was last updated on 29th November 2023.
The relevant financial accounts for the Appellant record its number of employees as follows:
March 2022: number of employees was 288
March 2021: number of employees was 213
March 2020: number of employees was 254
March 2019: number of employees was 268
Applying the two-year rule, the Environment Agency determined that the Appellant met the criteria for a large undertaking, as “the Appellant exceeded the employee threshold on the qualification date, and whilst this was not the case in 2021, they did so for the previous two consecutive years”.
Regulation 38 provides that where the Environment Agency reasonably believes that a responsible undertaking has failed to comply with a requirement of the Regulations, it may serve an Enforcement Notice on that responsible undertaking. As the Appellant did not submit a Notification of Compliance by extended compliance date of 6th August 2024, it served an Enforcement Notice on 29th April 2025, requiring the Appellant to complete an energy assessment or provide information to explain why it does not qualify for the Scheme.
Regulation 48 provides that an appeal can be made on the grounds that the Enforcement notice was (a) based on an error of fact, (b) wrong in law, or (c) unreasonable.
A Notice of Appeal was submitted by the Appellant on 20th May 2025. The reasons advanced for the appeal are summarised as follows:
At the time of the compliance deadline, the Appellant neither employed more than 250 people nor had an annual turnover exceeding £44 million and did not therefore believe that it was within the scope of Phase 3 of ESOS.
The Appellant was unaware that the qualification threshold was to be assessed retrospectively using data as at 31st December 2022. This aspect of the Regulations was not clear to the Appellant, and the complexity and retrospective nature of the criteria led to an honest misunderstanding, rather than deliberate non-compliance.
Exceptional circumstances arose in 2022 as a result of Covid-19. The 2021-2022 audited accounts showed a head count of 288 employees, but this figure was inflated by the operational challenges which required the Appellant to temporarily increase staffing levels to maintain safe and continuous service under government imposed self-isolation and distancing measures. This was not representative of the Appellant’s standard model, and the staffing levels in March 2022 were an anomaly caused by the pandemic. Post-Covid-19 operations reflect a consistent staffing level well below 250 employees since April 2022. This is evidenced in the March 2023, March 2024, and in the forthcoming March 2025 accounts.
The Appellant fully complied with the 2019 ESOS Phase 2 requirements when it was genuinely within scope due to staffing levels above the threshold. Historic compliance shows that the Appellant takes its regulatory obligations seriously.
In response to the appeal, the Environment Agency has made a number of submissions, which are summarised as follows:
That it has published two relevant sets of guidance, The Energy Savings Opportunity Scheme Guidance (“ESOS Guidance”) and the Comply with the Energy Savings Opportunity Scheme (ESOS) Phase 3 Guidance (the “Phase 3 Guidance”). The ESOS Guidance was last updated in March 2025 and includes, amongst other updates, the addition of qualification criteria for ESOS Phase 3 (updated in January 2021), updates to reflect Phase 3 in September 2023, the creation of the MESOS system in March and April 2024, an extended deadline for notification of compliance by August 2024 for those who missed the June 2024 deadline.
The Phase 3 guidance is more detailed and provides information on what ESOS is and to whom it applies, setting out the relevant compliance periods (including for phase 3) and guidance on how qualification is determined, including an explanation of the two-year rule, before detailing steps for carrying out an ESOS assessment.
The Appellant’s audited accounts for 2023 and 2024 are not relevant in determining whether it qualifies for Phase 3.
The Appellant has not provided any evidence that the information provided in their financial statements prior to the qualification date is incorrect. In the event that the number of employees has fallen below the threshold since 31st December 2022, that change in status will only be relevant for determining qualification for subsequent phases of the Scheme.
That it was reasonable for the Enforcement Notice to be issued.
The Appellant replied to the Environment Agency’s Response on 23rd July 2025, reiterating a number of the reasons set out in the Notice of Appeal. I have read and considered this document, in addition to all of the material provided in the 477-page Hearing Bundle, but I do not repeat matters here, save for stating that the Appellant considers that it was not reasonable for the Appellant to know that it was caught by the criteria for ESOS 3, because its headcount had reduced to below 250 and had been so from April 2022.
Having considered these matters in some detail, it does not appear that the Appellant has advanced any arguments which support a contention that the Environment Agency’s service of an Enforcement notice was based on an error of fact or was otherwise wrong in law. It appears to me that the appeal is advanced on the basis that the Enforcement Notice was unreasonable.
It is accepted by the Appellant that it never submitted a Notification of Compliance to the Environment Agency by the extended deadline of 6th August 2024. It argues that it did not know that it was deemed a ‘large undertaking’ within the meaning of the Regulations and it did not therefore consider that it was required to comply with the ESOS Scheme. In its Reply to the Respondent’s Response to the appeal, it submits that it only has a small admin/finance department, comprising of 3 to 4 employees, and that it therefore does not have the time to monitor guidelines on schemes that it no longer believe that it had to comply with. It is, however, not the responsibility of the Environment Agency to provide the Appellant with continual reminders of its obligations to comply with the applicable Regulations. That duty falls upon the Appellant alone, and although the Environment Agency may choose to send out reminders or provide Guidance to companies who may be caught by the ESOS Scheme, it is not sufficient, for the purposes of the Regulations, for an Appellant to simply state that it was unaware of a requirement to comply with the Scheme. It is incumbent upon any business to ensure that it complies with any legislation or Regulations which are applicable to it, and in this instance, the Regulations are clear.
Although the Appellant has explained that its staffing levels increased in 2022 as a consequence of the Covid-19 pandemic and the government-imposed requirements, it is nonetheless the case that, when applying the Regulations’ ‘two-year rule’, it qualified as a ‘large undertaking’ and was therefore obligated to submit a Notice of Compliance by the extended deadline of 6th August 2024. Whilst the accounts for the year ending March 2021 showed that staffing levels had fallen below 250 employees (213), the increase in number to 288 the following year in 2022 means that paragraph 11 of Schedule 1 of the Regulations applies, and the Appellant’s status therefore remained as being a ‘large undertaking’ by reference to the March 2019 and 2020 accounts. It is not the case that the accounts prepared in March 2022 are to be disregarded in favour of the number of employees at the actual qualifying date of 31st December 2022 or following the March 2022 accounts being produced. That is covered by paragraphs 5 and 6 of Schedule 1 of the Regulations where the following words are used “…recorded in those accounts for the financial year ending on, or in the 12 months preceding, the qualification date”. The fact that the Appellant’s accounts were and continue to be prepared in March each year is not something which is assists as to the question of unreasonableness.
Having considered all of the matters raised by both parties, I am satisfied that it was reasonable for the Environment Agency to serve an Enforcement Notice upon the Appellant as a result of the failure to submit a Notice of Compliance.
The appeal is dismissed.
Signed: James Armstrong-Holmes
Date: 27th August 2026